Shipping & Returns

Shipping and Delivery Policy

This document sets out the shipping policy that applies to customers that make a purchase at If you have any questions, please contact us via the live chat form on our site.

Shipping Options & Delivery Costs

All orders are sent free of charge, GetRenewedTech at it’s sole discretion will choose the type of shipping method for each order, all products are sent fully insured.

Order Processing Time

All orders are sent from the UK and can be subject to shipping delays which are outside of our control (delays with courier/customs eg), you can request cancellation at anytime (up until we send an email confirming the item has been shipped).

Delivery Address

Please note that we are unable to modify the delivery address once you have placed your order.

International Orders

Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information (if a tracked service has been used). You will be able to track your package directly on the carrier’s website.

We have a 30-day return policy for goods, which means you have 30 days after receiving your item to request a return and full refund.

To be eligible for a return, your item must be in the same condition that you received it.

To start a return, you can contact us via the live chat form on our site, If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.